Thank you for using our customization service! In order to make your order settlement smoother, please make sure your account balance is sufficient before using the platform to place an order. Below are detailed instructions related to recharging your account:

1. How to top up

1.1 Contact customer service to recharge

Please contact our customer service staff before you top up your account in order to obtain accurate top up information and payment methods. Our customer service will assist you to complete the top-up process and update your account balance for you after successful top-up.

1.2 Contact Customer Service

-inbox:: 18051820530@163.com

-telephones+86-18051820530

1.3 Recharge time

Normally, the top-up payment will be made after the payment has been completed in the 1-2 hours The account will be paid within the period of time. In case of special circumstances there may be a slight delay, please wait patiently, or feel free to contact the staff to inquire.

2. Treatment of insufficient balances

When placing an order for settlement, if your account balance is insufficient to cover the cost of the order, the system will indicate that the balance is insufficient. Please follow the steps below:

2.1 Timely contact with staff

If you find that your balance is insufficient at the time of checkout, please contact our staff immediately so that the top-up can be completed quickly to ensure a smooth checkout of your order.

2.2 Waiting for top-up to arrive

After completing the recharge, please wait a moment for your balance to be updated. After the balance is sufficient, you can try to settle the order again.

3. Cautions

-Minimum Recharge Amount: Top up as much as you want with no minimum amount.

-Recharge Record Inquiry: You can view the recharge history and current balance in your personal account.

-Charges are non-refundable: Once topped up, the balance is non-refundable but can be used to pay for all orders on the platform.

If you have any questions, please feel free to contact our customer service team, we will be happy to help you!

commencement date: October 29, 2024

We recommend that you top up your account in advance to ensure that your account balance is sufficient during peak order times or before making urgent orders. Thank you for your cooperation and support!